SMS (Short-Messaging Service) is a widely accepted and popular means of messaging people. With an endgoal of reaching a consumer via smartphone, SMS combines the ease of text with other services such as pictures, web content, audio and video. Businesses like yours are seeing new benefits in being able to reach out to your employees and customers through SMS notifications or to communicate with your target audience.
- Integration services to add SMS network access to your contact center or business applications systems
- Add SMS as a component to your contact center, enabling your agents the ability to interact with customers like they would a traditional telephone call
- Bypass SMS platforms using messaging service applications designed for mobile devices, allowing you to reach your entire customer base from a single mobile device